Empathy, safety, respect

Our values and your rights at Saint James Clinic

At our clinic, plastic and aesthetic care is not only about modern technology and expertise, but also about ensuring that you feel safe and respected at all times.

Safety and care

We are committed to providing premium-quality care in a respectful, empathetic, and discreet environment, while respecting your rights.

Our mission and core values

At Saint James Clinic, we strive to provide the highest quality plastic and aesthetic care for all our patients. For us, in addition to medical expertise, caring attitude and safety are of utmost importance.

Patient safety

We work with the most modern tools and in compliance with strict international protocols.

Clinical efficacy

We are constantly improving our examination methods and treatments to always achieve the best results.

Patient experience

Our goal is to ensure that every visit exceeds professional expectations: we create an attentive, friendly atmosphere where you can feel free to ask questions and make your own decisions.

Your rights as a patient

It is important to us that all our patients know and understand their rights exactly. This ensures that they are treated with safety, respect and appreciation throughout the treatment process.

Safety and expertise

We always act with the safety and comfort of our guests in mind and provide appropriate information regarding any concerns you may have. We provide a premium environment for your stay and ensure that our facilities meet international health and safety standards.

Dignity and respect

Our services are offered without considering skin color, age, disability, health condition, marital status, national or ethnic origin, religion, or source of income. We strive to make our clinic accessible to people with disabilities and other people with special needs as well.

Confidentiality and data protection

All communications and records are handled confidentially. Investigations are conducted discreetly and confidentially, ensuring reasonable visual and audible data protection. You have the right to have your medical records read only by the people involved in your care, quality control personnel, or persons authorized by law/regulation.

Complaint handling

We are committed to providing an objective, compassionate, and prompt response to all complaints. You have the right to refuse the service, but patients must consult their doctor and their ophthalmologist to be aware of the consequences of the decision.

Their rights do not exist only on paper: in our clinic, all staff are committed to ensuring that these principles are applied in everyday practice as well.

Your responsibility for the common success

Plastic and aesthetic treatments are truly effective when the patient and the clinic team work together. Your active participation is essential to achieve the best results.

Successful recovery is a collaborative effort: we provide the expertise and safety, and you contribute with your responsible approach to achieve the best results.

Please be sure to do the following tasks:

Provide all important health information, fill out the questionnaires accurately, and give honest answers to our team.
Read the informational materials carefully and ask questions if something is unclear
Arrive exactly at the agreed time, or let us know in time if there are any changes
Respect the rights and peace of mind of other patients in the clinic

A safe and caring environment for all our patients

At Saint James Clinic, your rights and safety are our top priority. We believe that respect, empathy, and open communication are the foundation of successful treatment. Choose our clinic where expertise and care go hand in hand.

Thousands of patients have already experienced that in Saint James Clinic, care and attention are the basic values.

Contact

Location and approach

The Saint James Clinic is 1034 Budapest, Bécsi Street 68-84. You can find it at, in an easily accessible location.

Whether you are coming from Budapest or from another part of the country, we welcome you in a discreet and premium environment, in comfortable and relaxed conditions.

Access and parking:

Private parking in the clinic's underground garage (prior arrangement required, parking is subject to a fee)
Easily accessible by public transport (bus and tram stops nearby)
Detailed guide for those coming from the countryside and we provide travel support